Delivery and returns
TERMS OF DELIVERY
Your order will be shipped 1 to 3 days after your purchase from Monday to Friday.
Allow 2 to 5 working days for the delivery of your package according to the zone chosen for Metropolitan France.
DELIVERY IN METROPOLITAN FRANCE:
| Delivery delay | Shipping cost | FREE from | |
| Colissimo with signature | 2 to 4 working days * | 6,67€ | 30 € purchase |
| POINT RELAIS® | 2 to 4 working days * | 5,33€ | 30 € purchase |
DELIVERY MONACO AND ANDORRA:
| Delivery delay | Shipping cost | FREE from | |
| Colissimo with signature | 2 to 4 working days * | 6,67€ | 45 € purchase |
* Indicative deadlines
DELIVERY WITH COLISSIMO OVERSEAS:
| Zoned | Delivery delay | Shipping cost | FREE from |
| Guadeloupe, Martinique, Guyana, Réunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthélemy | 5 to 7 working days * | 12,60€ | 80 € purchase |
| New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories (T.A.A.F.) | 5 to 7 working days * | 18,55€ | € 85 purchase |
DELIVERY WITH COLISSIMO FOR EUROPE AND THE REST OF THE WORLD:
| Zoned | Delivery delay | Shipping cost | FREE from |
| Zone 1: Germany, Belgium, Netherlands, Luxembourg | 5 to 8 working days * | 9,89€ | € 85 purchase |
| Zone 2: United Kingdom, Ireland, Italy, Spain, Portugal, Austria | 5 to 8 working days * | 11,83€ | 100 € purchase |
| Zone 3: Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Switzerland, Sweden | 5 to 8 working days * | 12,89€ | 100 € purchase |
| Zone 4: Greece, Iceland, Finland, Norway, Turkey, Maghreb, specific territories Spain, Croatia, Malta, Romania and Portugal other Eastern European countries | 5 to 8 working days * | 14,58€ | 150 € of purchase |
| Zone 5: United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Taiwan, Viet Nam, India, Russia, Israel, India | 10 to 15 working days * | 27,07€ | 250 € of purchase |
| Zone 6: Africa (excluding Maghreb), Middle East, Americas (excluding United States and Canada), other Asian country, Oceania (excluding Australia) | 10 to 15 working days * | 38,66€ | 300 € purchase |
* Indicative deadlines
DELIVERY TO RELAY POINT FOR EUROPE:
| Delivery delay | Shipping cost | FREE from | |
| Zone 1 | 5 to 8 working days | 9,97€ | 45 € purchase |
|
Zone 2 |
5 to 8 working days | 9,36€ | 60 € purchase |
| Zone 3 | 5 to 8 working days | 13,17€ | 100 € purchase |
| Zone 4 | 5 to 8 working days | 14,97€ | 150 € of purchase |
COLISSIMO HOME
Once the package has been prepared by us, it will be delivered to you against signature at your home. If you are absent, a calling card will be left to you allowing you to choose a new delivery date on the Internet within 6 working days or to pick up your package the next day at 3 p.m. at the post office of your choice.
If you do not express a choice, you can then collect your package from your home post office within 15 days.
Follow the delivery of your package at any time on www.colissimo.fr
RETURNS
See the terms in article 5 of the GTC.