Delivery and returns

TERMS OF DELIVERY

Your order will be shipped 1 to 3 days after your purchase from Monday to Friday.
Allow 2 to 5 working days for the delivery of your package according to the zone chosen for Metropolitan France.


DELIVERY IN METROPOLITAN FRANCE:

Delivery delay Shipping cost FREE from
Colissimo with signature 2 to 4 working days * 6,67€ 30 € purchase
POINT RELAIS® 2 to 4 working days * 5,33€ 30 € purchase

 

DELIVERY MONACO AND ANDORRA:

Delivery delay Shipping cost FREE from
Colissimo with signature 2 to 4 working days * 6,67€ 45 € purchase

* Indicative deadlines

DELIVERY WITH COLISSIMO OVERSEAS:

Zoned Delivery delay Shipping cost FREE from
Guadeloupe, Martinique, Guyana, Réunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthélemy 5 to 7 working days * 12,60€ 80 € purchase
New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories (T.A.A.F.) 5 to 7 working days * 18,55€ € 85 purchase

 

DELIVERY WITH COLISSIMO FOR EUROPE AND THE REST OF THE WORLD:

Zoned Delivery delay Shipping cost FREE from
Zone 1: Germany, Belgium, Netherlands, Luxembourg 5 to 8 working days * 9,89€ € 85 purchase
Zone 2: United Kingdom, Ireland, Italy, Spain, Portugal, Austria 5 to 8 working days * 11,83€ 100 € purchase
Zone 3: Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Switzerland, Sweden 5 to 8 working days * 12,89€ 100 € purchase
Zone 4: Greece, Iceland, Finland, Norway, Turkey, Maghreb, specific territories Spain, Croatia, Malta, Romania and Portugal other Eastern European countries 5 to 8 working days * 14,58€ 150 € of purchase
Zone 5: United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Taiwan, Viet Nam, India, Russia, Israel, India 10 to 15 working days * 27,07€ 250 € of purchase
Zone 6: Africa (excluding Maghreb), Middle East, Americas (excluding United States and Canada), other Asian country, Oceania (excluding Australia) 10 to 15 working days * 38,66€ 300 € purchase

* Indicative deadlines

DELIVERY TO RELAY POINT FOR EUROPE:
Delivery delay Shipping cost FREE from
Zone 1 5 to 8 working days 9,97€ 45 € purchase

Zone 2

5 to 8 working days 9,36€ 60 € purchase
Zone 3 5 to 8 working days 13,17€ 100 € purchase
Zone 4 5 to 8 working days 14,97€ 150 € of purchase

 

COLISSIMO HOME

Once the package has been prepared by us, it will be delivered to you against signature at your home. If you are absent, a calling card will be left to you allowing you to choose a new delivery date on the Internet within 6 working days or to pick up your package the next day at 3 p.m. at the post office of your choice.
If you do not express a choice, you can then collect your package from your home post office within 15 days.
Follow the delivery of your package at any time on www.colissimo.fr

RETURNS 

See the terms in article 5 of the GTC.